Frequently Asked Questions
Find answers to your most common questions
We deliver across Australia, including major cities like Sydney, Melbourne, Brisbane, Perth, Adelaide and suburbs.
Your privacy is our priority. All orders are shipped in discreet, plain packaging with no branding or indication of cannabis-related products.
We only accept Crypto Currency and every Crypto is welcome here. Card payments coming soon.
We are working on a card payment solution and will be ready soon!
Shipping via regular mail will take 2 days. If you ship via express mail it will take 1 day
Yes! Once your order has been dispatched, you will receive a tracking number to monitor your delivery status in real time.
Yes, the minimum order requirement is 200AUD depending on what brand you buy.
For any questions or assistance, reach out to our friendly support team:
* Email: support@downunderdank.net
* WhatsApp: +66 81 661 7211
* Telegram: @Downunderdank
If you need to modify or cancel your order, please contact us immediately after placing it. Once the order has been processed for shipping, changes may not be possible.
Still have questions?
Contact our support team anytime, and we’ll be happy to assist you. At Down Under Dank, we’re here to provide a safe, seamless, and satisfying cannabis delivery experience across Australia.